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Privacy Policy | Comfort Home Care

Last Updated: February 16th 2026

At Comfort Home Care, accessible from [Website URL], we are committed to protecting the privacy and security of our visitors’ information. This Privacy Policy explains how we collect and use data through our website and how we comply with modern healthcare privacy standards.

1. Relationship to HIPAA & Notice of Privacy Practices

This Website Privacy Policy governs the information we collect through our online activities.

IMPORTANT: This policy is separate from our Notice of Privacy Practices (NPP). While this policy describes website data, the NPP describes how we use and disclose your Protected Health Information (PHI) under HIPAA. You can access our full Notice of Privacy Practices via the link in our website footer or by requesting a copy at our office.

2. Information We Collect & PHI Warning

We collect information you provide directly and information collected automatically.

  • Lead Capture Forms: When you use our contact forms, we collect your name, email, and phone number.
  • PHI Warning: Please do not submit sensitive medical history, symptoms, or personal health information through standard website contact forms. These forms are intended for general inquiries only.
  • Log Files: Like most websites, we collect IP addresses, browser types, and timestamps. Under certain healthcare regulations, an IP address combined with a visit to a specific medical service page may be considered protected data.

3. Tracking Technologies & Pixels

In compliance with recent HHS/OCR guidance on tracking technologies:

  • Analytics: We use tools like Google Analytics to understand site performance. We utilize IP anonymization to protect your identity.
  • Advertising Pixels: We may use tracking pixels (e.g., Meta Pixel) to measure the effectiveness of our outreach. We do not permit these tools to access sensitive health information or “authenticated” patient portal areas.
  • Consent: You may opt-out of non-essential tracking via our website’s cookie consent banner.

4. How We Protect Your Information

We implement advanced security measures to protect your data, including:

  • Encryption: All data transmitted via our website is encrypted using Secure Socket Layer (SSL) technology.
  • Secure Networks: Personal information is stored behind secured networks accessible only to authorized personnel.

5. State-Specific Health Data Rights

We acknowledge the following state-specific rights that may apply to our visitors:

  • Idaho Privacy Standards: We comply with the Idaho Medical Practice Act and state-level patient confidentiality requirements, ensuring that website data is never used to compromise patient identity.

6. Consent to Receive Text Messages

By selecting “I Accept” on our forms, you authorize Comfort Home Care to contact you via text message for appointment reminders or service updates.

  • Privacy: No mobile information will be shared with third parties or affiliates for marketing purposes.
  • Opt-out: Text STOP at any time to unenroll.

7. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent. If you believe such data has been collected, please contact us for immediate removal.

8. Contact Our Privacy Officer

If you have questions regarding this policy or our privacy practices, please contact:

Comfort Home Care

Attn: Privacy Officer

[Physical Address]

[Phone Number]

[Email Address]